Please ask all questions prior of purchase. Thank you!
We accept Paypal and Credit Cards trough paypal as guest. You don't need to sign up for a Paypal account to make a purchase with Paypal. If you have any issues checking out, please contact me at BlackWidowsWeb
WHAT DO WE SHIP YOUR JEWELRY IN
All orders are shipped in a BlackWidowsWeb logo pouch, inside of the pouch in plastic bags for extra protection against scratches. Earrings are shipped in protective bags inside BlackWidowsWeb jewelry logo pouch.
SHIPPING IN USA
3-5 business days after payment is received (unless indicated differently or announced on the site. Ex. custom pieces, holiday, vacation, etc.). US shipping is by USPS First Class Mail + insurance.
NEEDED SOONER? USPS Priority Mail is usually in 2 business days or I can overnight it to you, for that you would need to contact me before you purchase. Please remember during HOLIDAYS and Pre Holiday rush I cannot guarantee on time arrival, Delays may happen, It is out of my hands. Please allow extra days for your package to arrive.
INTERNATIONAL CUSTOMERS ATTENTION!
Please read before ordering. The Buyer is responsible for paying all customs duties, import taxes, VAT, or any other fees that may be levied by the destination country. Customs policies vary widely from country to country; so you should contact your local customs office for further information. All international orders will have the full value declared on the customs forms, and will be marked as "merchandise". Sorry, I cannot mark as a gift, which is illegal and a federal offense. Some countries prohibit the importing of silver, gold and gemstone jewelry. You can check your country on this list
We ship USPS First Class International Mail + Insurance. Your order should generally arrive within 1 to 7 weeks after the Item is shipped. If you need your order to arrive by a certain date, I recommend upgrading to Priority Mail (contact me for a quote. Est. 7-14 day delivery time for USPS Priority Mail). Please contact us ASAP if your item doesn't arrive in a timely matter.
We have a 5 day return policy LESS shipping charges. Item(s) must be returned unworn in original condition and packaging (shipping charges are non-refundable and return shipping is the responsibility of the buyer). Buyer is responsible to return the item Insured for the full retail value and must be postmarked within 5 days of receiving the item. All Custom items are non-returnable. Earrings will receive a credit only. If you have any problems with your purchase, please contact BlackWidowsWeb and we will resolve the issue promptly!
CONSIDERATIONS & DISCLAIMERS
1. Custom and altered work is not returnable
2. Sterling silver is a softer metal than 14k and 18k gold
3. Semi-precious stones can chip and crack, especially when they are exposed on a 365º band. Semi-precious stones are not hard like diamonds
WHAT KIND OF SILVER DO WE USE
BlackWidowsWeb jewelry is hand made with the highest quality "nickel-free" .925 sterling silver and most of our jewelry are rhodium plated so our pieces do not not tarnish. Please remember, silver is a softer metal than 14k & 18k gold. Silver can scratch and the bezels can bend if hit on a hard surface, loosening or causing the stones to fall out.
HOW TO CARE FOR YOUR JEWELRY
Please avoid harsh soaps, oils and chlorine, which can discolor your silver and alter the antiqued patina or plating on your piece.
DISCLOSURE PLEASE READ!
BlackWidowsWeb jewelry is not responsible or liable for the misuse by the wearer. The jewelry should not be worn during physical labor, exercising, swimming, bathing, playing sports or in anyway in which harm can be caused to the wearer, children, persons, or the jewelry in question. Black Widow’s Web Jewelry is not intended for children of any age! So please keep out of the reach of children as the jewelry can contain small parts, long chains and pointy edges.
FASHION STYLISTS & PHOTOGRAPHERS If interested in using my jewelry in your Fashion Show or Photo Shoot, please contact me or email me at BlackWidowsweb